FAQ

 

Q1: Are you trading company or manufacturer?

A: Manufacturer.

 

Q2: Can I visit Tenlo factory? Can your factory arrange transportation for me?

A: Yes, it is a great honor to invite you to visit Tenlo factory. We can arrange our driver to pick you up.

 

Q3: Is your factory able to design our own package and help us in market planning?

A:We are willing to help our customers to design their package box with their own logo.

 

Q4: Can we get sample to check quality?

A: Sure, you can get samples to check the quality firstly.

 

Q5. How about the delivery time?

 A: 30-45days after deposit. Depend on product and quantity.

Our Services

1/ Quality Control:

      All products must through double checks during every manufacturing process.

      Test reports are available for each delivery.
 

2/ Guarantee:

      Requirement of customers & quality of products will be full guaranteed.

      Every defective product during the transportation can be compensated in the next order.

 

3/ Samples:

      Samples are available. The samples shipment charge will be paid by your side.

 

 4/ Rapid response:

      Any of your questions will be answered within 24 hours.